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This site is managed for Genesys Athletic Club.  We are committed to maintaining the confidentiality, integrity and security of personal information about the participants under our care. We are proud of our privacy practices and want you to know how we protect this information and use it to serve you best.

How and Why We Obtain Personal Information

Genesys Athletic Club takes great care to protect your Personally Identifiable Information and, when we use it, we do so with respect for your privacy. Our staff may use Personally Identifiable Information about you to develop and deliver services and content that can help you maintain or improve your state of health. We may also use this information to respond to inquiries from you. We may use your information, combined with information of many other participants, to report information about the overall effectiveness of our health promotion programs to your company leadership.

Genesys Athletic Club does not disclose any Personally Identifiable Information to any third party except where such disclosure is required to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In the event that we are compelled to disclose your Personally Identifiable Information in response to legal action, we will attempt to notify you unless doing so would violate the law or court order.

We collect information about you to assist in your plan for improved health via:

  • Online health questionnaires and logs
  • Entries made by our staff as they provide service(s) to you
  • Check-In software that records your visits at our facilities
  • Information submitted by your physician in response to a Exercise Permission form
  • Other interactions with the Motivation web site.

How We Protect Your Information

Genesys Athletic Club has always considered the protection of sensitive information to be a foundation of our service to you. We strive to earn this trust through sound information protection policies so that we may maximize our ability to help you reach your health and wellness goals. We employ extensive physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology.

Within Genesys Athletic Club and among our service providers, we restrict access to Personally Identifiable Information to those who require it to provide this service to you. Genesys Athletic Club Fitness Specialists and the program managers assigned to Genesys Wellness program are the only staff with rights to access your Personally Identifiable Information. Our service providers are: BSDI, the developer of the Motivation web service, and MaximumASP, the data center management company. Only certified Business Associates at BSDI have access to your Personally Identifiable Information and all are restricted by the terms of this privacy policy. Neither BSDI nor MaximumASP make any use of Personally Identifiable Information.

Privacy Online

Privacy, security and service in our online operations are an essential aspect of the service that we provide. In addition to the personnel restrictions described above, Genesys Athletic Club employs the following Internet-specific practices.

We make extensive use of firewall barriers, encryption techniques and authentication procedures to maintain the security of your online session and to protect your Motivation accounts from unauthorized access. We may also place cookies and similar files on your hard drive for security purposes, to facilitate site navigation, and to personalize your experience on our site. Our cookies do not identify you by name as an individual and cannot be used to access the Motivation software or any other site without your knowledge.

When you visit the Motivation site, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Web sites. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

For your security, Motivation will periodically require you to change your password and to do so using passwords that are reasonably secure. However, password and account security are largely a matter of your personal security practices.  Please be careful to safeguard your password at all times.

NOTE: All material and information presented by this site is intended to be used for educational purposes only. The information on this site is not intended to treat, cure or prevent any condition or disease.    Copyright © 2015 BSDI.  All Rights Reserved.

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